You probably bought something from a vending machine. Our payment terminals are i.a. located at snack, soft drink, coffee and food machines in the Netherlands, Belgium and Germany.
With this information, you may already know what you have bought and your question has been answered. If it is still unclear, we can find out where the payment was made for you.
We need some information from you for research:
- Your name
- Email address
- Phone number
- First 6 and last 4 digits of your debit or credit card number
- The amount and time of the payment
- If possible, the transaction reference
You can enter this information directly via a SERVICE REQUEST. We will inform you as soon as possible upon receipt.